Hotel Review: Sheraton Grand Los Angeles

This review is based on a hotel stay in April, 2024 at the Sheraton Grand in Los Angeles, CA.

711 South Hope Street
Los Angeles, CA 90017
(888) 236-2427
(213) 488-3500

Arrival Experience:

Upon my arrival, I was promptly greeted by a friendly agent at the front desk who acknowledged my status. Despite a minor hiccup with the room keys (I was given keys without access to Sheraton Club), quickly rectified, the check-in process was smooth. It's important to note the hotel's daily $25 Destination Charge, which offers a range of amenities outlined below (dollar values are provided by the hotel).

• Daily enhanced high-speed Internet access ($17.95 value)

• Daily food and beverage credit ($25 value) should be redeemed daily. Cannot be combined and redeemed at the end of the stay.

• Daily morning Yoga class for up to 2 guests at the Fitness Center ($60 value)

• Access to the Grammy Museum for up to two persons per stay upon request ($36 value)

• Daily popcorn for one person starting at 3 pm at the Gift Shop ($6 value)

• Daily pass for two persons at Gold's Gym upon request ($80 value)

• For Bonvoy Gold, Platinum, Titanium, and Ambassador Elite members, we offer a one-time, crispy house-made chips at the District restaurant ($5 value)

Room Experience:

I reserved a Traditional Guest Room with 1 King Bed and was pleasantly surprised with an upgrade to a room on the 22nd floor, a Club floor. The room featured a spacious desk, ideal for work, and though the bed was softer and bouncier than my preference, the overall cleanliness and amenities met expectations. The bathroom boasted modern marble flooring and tiles, complemented by Gilchrist & Soames products, albeit with a scent reminiscent of Axe body spray, which may not appeal to all guests.

Fitness Center:

Situated on the 26th floor, the hotel's fitness center offers a range of cardio machines with picturesque views of Downtown LA, along with standard strength training equipment and free weights. While primarily utilized for filling my water bottle, the facilities are suitable for travelers seeking a workout.

Sheraton Club:

For Bonvoy Platinum, Titanium, or Ambassador members, access to the Sheraton Club on the 26th floor is included. Operating during specified hours, the club offers breakfast options including scrambled eggs, potatoes, and fruits, as well as evening hors d'oeuvres. Outside of meal times, guests can enjoy complimentary water and soft drinks. Their hours of operation are:

Sunday: 5 pm - 10 pm
Monday - Thursday: 6:30 am - 10 pm
Friday: 6:30 am - 12 noon

Also, I want to recognize the staff at Sheraton Club for being exceptionally professional, polite, and courteous. They make the visit to the lounge more enjoyable.